Privacy Policy

Last edited: 28th April 2025

At MyGreenZone, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website, get in touch with us, or use our services.

1. Information We Collect

We may gather the following types of information:

• Personal Details: Your name, address, phone number, and email address
• Service Details: Information related to the gardening or tree care services you request
• Communication Records: Notes or records from our communications, including emails and phone calls
• Website Activity: Data collected automatically via cookies or tracking tools when you visit our site

2. How We Use Your Information

We use the information you provide us to:

• Deliver and improve our gardening and tree services
• Contact you regarding bookings, services, or enquiries
• Send occasional updates about our services or policies
• Enhance your browsing experience on our website
• Manage payments and maintain accurate records
• Fulfil any legal obligations or resolve disputes

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may disclose your information in the following scenarios:

• To trusted third-party providers who help us run our business (e.g., payment systems)
• When required by law, legal process, or to protect our rights
• As part of a business restructuring, sale, or acquisition

4. Keeping Your Data Safe

We take data security seriously and implement measures to protect your personal information. While we aim to use industry-standard safeguards, no method of digital storage or transmission is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights and Choices

You may have the right to:

• Access or update your personal data
• Request that we delete your information
• Opt out of receiving marketing emails
• Ask for a copy of the data we hold about you

If you’d like to exercise any of these rights, contact us at info@mygreenzone.com.au.

6. Cookies and Tracking

Our website uses cookies and other tracking tools to help us understand how visitors use the site and to improve your experience. You can adjust your cookie settings through your browser preferences.

7. Children's Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal information from minors. If you believe we’ve unintentionally collected such data, please contact us and we will delete it.

8. Policy Updates

This Privacy Policy may be updated occasionally to reflect changes to our practices or for legal reasons. We recommend reviewing this page periodically for the latest information.

9. Contact Us

If you have any questions or concerns about this policy or your personal data, please reach out:

Email: info@mygreenzone.com.au

Last Updated: April 2025

By using our website or services, you agree to the terms of this Privacy Policy and understand how your data may be handled.